The Gender Based Violence (GBV) Hotline 1195 works in partnership with the Ministry of Public Service and Gender, to help victims of Sexual and Gender Based Violence to get rapid assistance to healthcare assistance and referrals.

Healthcare Assistance Kenya (HAK) Hotline 1195 entered into partnership with the State Department for Gender through a Memorandum of Understanding (MOU) which was officially launched by the then Cabinet Secretary in charge of Public Service and Gender Affairs Mrs. Sicily Kariuki.

Healthcare Assistance Kenya in partnership with the State Department for Gender Affairs operates the only sexual and Gender Based Violence rapid response system and Hotline-1195 in the Country.

1195 Hotline unique value lies in the fact that it is toll free to access and that it is linked to local facilities that provide medical treatment and prevention of infections, legal aid and rescue centers.

It also offers immediate 24-hour confidential tele-counselling and coordination of rescue missions through the latest technology i.e. SMS system for survivors.

The Ministry of Public Service and Gender together with its partners on 23rd March, 2021 launched a mobile app: https://play.google.com/store/apps/details?id=ke.co.gender.komesha&hl=en&gl=US. The Sexual and Gender Based Violence (SGBV) digital mobile application platform, ‘Komesha Dhuluma’ brings together key elements associated with SGBV, to improve access to service delivery. The main objective of the app is to provide an emergency toolkit that gives users first-hand information on procedures to take when they are faced by such situations including referral pathways.

Healthcare Assistance Kenya (HAK) is a national humanitarian non-profit making organization that supports survivors of sexual and gender based violence to access rapid sexual and gender based violence services through referrals.

HAK partners with Nairobi women’s Hospitals’ Gender Based Violence Recovery Centers, Communication Authority of Kenya, Legal Aid and mobile service providers

HAK is supported by the UN women, African Unite Kenya chapter, The Gender Violence Recovery Centre of Nairobi Women Hospital, the Kenya Red Cross, Safaricom Ltd, FIDA, CREW and the National police service.